TOLLOZ COOKIE POLICY

Last updated: 23 August 2026

1. About This Cookie Policy

This Cookie Policy explains how TOLLOZ UK LIMITED uses cookies and similar technologies on tolloz.com, app.tolloz.com and related Tolloz online services.

TOLLOZ UK LIMITED
Company number 17112837
189 Belmont Road, Erith, DA8 1LE, United Kingdom
support@tolloz.com

2. What Are Cookies?

Cookies are small files or pieces of information stored on or accessed from your computer, smartphone, tablet or other device when you visit an online service.

Cookies can help websites:

• remember users;

• maintain login sessions;

• remember settings;

• protect accounts;

• understand website usage;

• measure advertising; and

• improve user experience.

Similar technologies such as pixels, local storage, tags and SDKs may perform comparable functions.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for important website or application functionality.

They may be used for:

• authentication;

• maintaining login sessions;

• account security;

• fraud prevention;

• load balancing;

• cookie preferences; and

• processing requested transactions.

These cookies generally do not require consent where they are strictly necessary to provide a service requested by the user.

Providers may include Tolloz, Squarespace, Supabase, Stripe and other infrastructure providers.

Functional Cookies

Functional cookies help provide enhanced functionality such as:

• remembering preferences;

• customer-support chat;

• forms;

• language or regional settings; and

• enhanced website functionality.

Where required, these technologies will only be activated after appropriate consent.

Analytics and Performance Cookies

These help us understand how visitors use Tolloz.

Information may include:

• pages visited;

• traffic sources;

• session duration;

• navigation patterns;

• devices;

• browsers;

• approximate location;

• interactions; and

• technical performance.

Providers may include:

• Squarespace Analytics;

• Google Analytics;

• Microsoft Clarity;

• HubSpot; and

• other analytics providers.

These cookies will be subject to consent where required.

Advertising and Marketing Cookies

These technologies help us:

• understand advertising performance;

• measure conversions;

• attribute registrations;

• build advertising audiences;

• limit repeated advertising; and

• display more relevant marketing.

Providers may include:

• Google Ads;

• Meta Pixel;

• LinkedIn Insight Tag;

• HubSpot; and

• other advertising platforms.

These technologies are non-essential and should not be activated before valid consent where consent is required.

4. Google Tag Manager

We may use Google Tag Manager to manage website tags.

Google Tag Manager itself primarily facilitates deployment of other technologies.

The cookies or data processing involved depend on the tools deployed through it.

Our consent settings should prevent non-essential technologies managed through Tag Manager from firing until appropriate consent has been obtained.

5. HubSpot

We may use HubSpot for:

• enquiries;

• customer relationship management;

• forms;

• support;

• website analytics;

• sales tracking; and

• communications.

Where HubSpot cookies are not strictly necessary, they will be controlled by the applicable cookie-consent settings.

6. Microsoft Clarity

Where enabled, Microsoft Clarity may help us understand how users interact with our website, including aggregated interaction information such as navigation, clicks and scrolling.

It will be categorised and controlled as a non-essential analytics technology where required.

7. Advertising Platforms

Where you consent, technologies from providers such as Meta, Google and LinkedIn may receive information about interactions with the Tolloz website.

These providers may process information in accordance with their own privacy policies.

8. Your Cookie Choices

When you first visit Tolloz, you may be shown a cookie banner allowing you to:

Accept All

Reject Non-Essential Cookies

or

Manage Preferences

You should be able to change your preferences later using the Cookie Settings link on the website.

Rejecting optional cookies should not prevent you from using core Tolloz website functionality.

9. Browser Settings

You can also configure your browser to:

• block cookies;

• delete existing cookies;

• notify you about cookies; or

• restrict third-party cookies.

Blocking necessary cookies may affect certain functions, including account login.

10. Cookie Duration

Cookies may be:

Session cookies

Deleted when your browser session ends.

Persistent cookies

Remain until they expire or you delete them.

Exact cookie names and expiry periods can change when our providers update their technologies.

The active cookie-consent manager should provide the most current information about individual cookies where available.

11. Changes

We may update this Cookie Policy when:

• technology changes;

• new tools are introduced;

• cookies change;

• providers change; or

• legal requirements change.

12. Contact

For questions about cookies or privacy:

support@tolloz.com

TOLLOZ UK LIMITED
189 Belmont Road
Erith
DA8 1LE
United Kingdom